Ship and Delivery Policy
Introduction
At Fashion Floral, we strive to provide a seamless and efficient shipping experience for our customers. This Shipping and Delivery Policy outlines the terms and conditions for shipping and delivering products purchased from our website, www.fashionfloral.in.
Order Processing
Processing Time
- All orders are processed within 1-2 business days (excluding weekends and holidays) after receiving your order confirmation email.
- You will receive another notification when your order has shipped.
Order Confirmation
- Once your order is placed, you will receive an order confirmation email containing the details of your purchase.
- Please ensure that your shipping address and contact details are accurate to avoid any delays.
Shipping Rates and Delivery Estimates
Domestic Shipping
Standard Shipping: 5-10 business days
Shipping charges for your order will be calculated and displayed at checkout.International Shipping
Currently, Fashion Floral does not offer international shipping. We apologize for any inconvenience this may cause.
Shipment Tracking
Once your order has shipped, you will receive a shipping confirmation email containing your tracking number(s). You can track your order by visiting the courier's website and entering the provided tracking number.
Shipping Address
Please ensure that the shipping address provided is correct and complete. Fashion Floral is not responsible for orders shipped to incorrect addresses provided by the customer.
Delivery Issues
Delayed or Lost Orders
If your order is delayed or you believe it has been lost, please contact us immediately at:
Email: contact@fashionfloral.in
Phone: +91 8866857084, +91ย 8269887641
We will investigate the issue and work to resolve it as quickly as possible.
Damaged or Defective Items
If you receive an item that is damaged or defective, please contact us within 48 hours of delivery with the following information:
- Order number
- Proof of purchase
- Photos of the damaged or defective item
We will assess the issue and arrange for a replacement or refund as necessary.
Shipping Restrictions
- Orders are shipped on business days only (Monday to Friday, excluding holidays).
- We do not ship to P.O. boxes or military addresses.
Changes to This Policy
Fashion Floral reserves the right to update or modify this Shipping and Delivery Policy at any time. Any changes will be posted on this page with an updated effective date.
Contact Us
If you have any questions or concerns about our Shipping and Delivery Policy, please contact us:
Email: contact@fashionfloral.in
Phone: +91 8866857084, +91 8269887641
Thank you for choosing Fashion Floral! We appreciate your business and look forward to serving you.